Feature Overview

Everything you need to keep Salesforce clean

From initial cleanup to ongoing protection, True Record provides a complete data quality solution for Salesforce teams.

Professional Features

Advanced capabilities for teams serious about data quality.

Cross-Object Matching

Professional+

Match duplicates across different objects like Lead to Contact and Lead to Person Account. Up to 3 object pairs on Professional.

Scheduled Scans

Professional+

Automate duplicate detection with daily, weekly, or custom scan schedules. Never miss new duplicates.

Background Scan Queue

Professional+

Queue large scans to run in the background without blocking your workflow. Up to 20,000 records on Professional.

Bulk Merge Operations

Professional+

Merge multiple duplicate sets at once with field-level preview and full audit trail.

Data Quality Detection

Professional+

Detect data decay, incomplete records, and quality issues. Get health scores and completeness tracking.

Phone Validation

Professional+

Format validation included. Optional Twilio API add-on ($19/mo) to verify if numbers are real and active.

Field Survivorship

Professional+

Define which field values survive during merges with default policies. Custom overrides available on Business+.

Audit Logs

Professional+

Complete audit trail of all scans, merges, and data changes for compliance and troubleshooting.

REST API Access

Professional+

Programmatic access to scans, matches, and merge operations. Build custom integrations and automations.

Business Features

High-volume capabilities for growing teams with custom objects.

Custom Objects

Business+

Scan and dedupe custom Salesforce objects. Match across up to 10 object pairs including custom objects.

Address Validation

Business+

Format validation included. Optional Google Maps API add-on ($29/mo) for geocoding and address standardization.

Unlimited Background Queue

Business+

No limits on background scan queue size. Process your entire Salesforce database asynchronously.

Custom Survivorship Rules

Business+

Override default survivorship policies with custom rules per field. Most recent, most complete, or custom logic.

Advanced Analytics

Business+

Detailed reports on data quality trends, duplicate rates over time, and team activity dashboards.

Unlimited Scans

Business+

No monthly scan limits. Run as many duplicate detection scans as you need with up to 5,000 records per scan.

Enterprise Features

Advanced security, automation, and compliance for large organizations.

Auto-Merge

Enterprise

Automatically merge high-confidence duplicates without manual review. Up to 500 auto-merges per day with full audit trail.

Root Cause Analysis

Enterprise

Pinpoint where duplicates originate — web forms, CSV imports, API integrations, or manual entry. Fix the source, not just the symptoms.

Approval Workflows

Enterprise

Require manager or data steward approval before merge operations execute. Configurable approval chains and escalation rules.

SAML SSO

Enterprise

Single Sign-On integration with your identity provider (Okta, Azure AD, OneLogin, etc.) for centralized access control.

Webhooks

Enterprise

Real-time event notifications to Slack, Teams, or any external system when duplicates are found or merged.

Custom Roles

Enterprise

Define granular role permissions beyond Admin, Editor, and Viewer. Control access by object type, action, and team.

Unlimited Cross-Object Pairs

Enterprise

No limits on cross-object matching pairs. Match across any combination of standard and custom objects.

99.9% SLA Guarantee

Enterprise

Contractual uptime guarantee with service credits for any downtime incidents. Priority incident response.

Validation Add-ons Included

Enterprise

Phone, Email, and Address verification APIs included at no extra cost.

  • Phone: 1,000 verifications/mo
  • Email: 2,500 verifications/mo
  • Address: 500 geocodes/mo

White-Label

Enterprise

Custom branding, logos, and domain options. Present True Record as your own solution to clients.

Custom Integrations

Enterprise

Work with our team to build custom integrations with your existing tools, data warehouses, and workflows.

50,000 Records per Scan

Enterprise

Process up to 50,000 records in a single scan. Contact us for truly unlimited scanning requirements.

Ready to clean your Salesforce data?

Start with a free scan and see how many duplicates you have.