Cookie Policy

1. Introduction

This Cookie Policy explains how True Record uses cookies and similar technologies to recognize you when you visit our service. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember your preferences and improve your user experience.

Cookies can be "persistent" (remain on your device until deleted) or "session" (deleted when you close your browser).

3. How We Use Cookies

True Record uses cookies for the following purposes:

3.1 Essential Cookies (Required)

These cookies are necessary for the service to function and cannot be disabled. They include:

These cookies are set by NextAuth.js and are required for secure authentication. Without them, you would not be able to log in or use the service.

3.2 Functional Cookies (Optional)

These cookies enhance functionality and personalization:

3.3 Analytics Cookies (Currently Not Used)

We currently do not use analytics cookies or third-party tracking. If we implement analytics in the future:

• We will update this policy
• We will provide notice in the application
• We will offer opt-out options via cookie consent banner
• Analytics data will be anonymized

3.4 Advertising Cookies (Not Used)

We DO NOT use advertising cookies or allow third-party advertisers to place cookies on our service.

4. Third-Party Cookies

Our service may interact with third-party services that set their own cookies:

4.1 Stripe (Payment Processing)

When you manage billing, Stripe may set cookies for payment processing and fraud prevention. See Stripe's Privacy Policy.

4.2 Salesforce (OAuth)

When you connect your Salesforce org, Salesforce sets cookies during the OAuth flow. See Salesforce's Privacy Policy.

5. How to Control Cookies

5.1 Browser Settings

Most browsers allow you to control cookies through their settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Privacy, search, and services → Cookies and site permissions

Important: Blocking or deleting essential cookies will prevent you from using True Record. You will not be able to log in or access your account.

5.2 Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. Since we do not track users across websites, the DNT signal does not affect our service. We do not respond to DNT signals with different behavior.

5.3 Opting Out of Analytics (Future)

If we implement analytics in the future, we will provide:

• A cookie consent banner on first visit
• Granular controls in account settings
• Opt-out links in the footer

6. Mobile Devices

When accessing True Record from a mobile browser, you can control cookies through your mobile browser settings. The process is similar to desktop browsers but may be located in different menus.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. We will notify you of material changes by:

• Updating the "Last Updated" date at the top of this page
• Providing notice in the application (for significant changes)
• Email notification (for substantial changes affecting functionality)

8. Contact Us

If you have questions about our use of cookies, please contact us:

• Email: privacy@truerecord.app